Do we need to change our systems?

Usually not. We integrate through existing APIs and extension points. If a system has no API, we look at exports, events or, as a last resort, controlled automation.

Can your engineers work in our codebase?

Yes. We can work alongside your team in your repository, following your conventions and review process, or deliver a separate AI service that your team integrates.

How do we keep AI costs under control?

A central AI service enforces budgets, caches repeated work and routes simple tasks to smaller models. See 11 ways to cut your LLM bill.

Service · AI integration

AI inside the systems you already run.

The fastest AI wins rarely need a new product. They need a model plugged into the right step of an existing workflow: summarising a ticket, classifying an email, drafting a reply, extracting fields from an attachment, suggesting the next action in the CRM. We add AI to your systems without replacing them.

AI service (your cloud)

CRM
ERP
Helpdesk
Email
Document storage
Internal admin
Data warehouse

One AI service with clear interfaces, serving several systems — easier to secure, test and pay for.

Integration patterns that pay off quickly

Pattern	Example	Where it lives
Summarise	Summary of a long ticket, call transcript or case history	Helpdesk sidebar, CRM record
Classify & route	Detect intent, urgency and language; route to the right queue	Email or ticket intake
Extract	Pull fields from invoices, contracts and forms into structured data	Document upload, ERP
Draft	Reply suggestions, follow-up emails, product descriptions for review	Helpdesk, CRM, e-commerce admin
Search & answer	Answers from internal knowledge with sources	Intranet, Slack / Teams
Suggest next action	Recommend a next step based on record history	CRM, back office

How we integrate

1
Pick the step
We map the workflow and choose the step where AI saves the most time with the least risk — usually one that a person already reviews.
2
Build an AI service, not scattered calls
Prompts, model calls, retries, guardrails, logging and cost limits live in one service with its own tests. Your systems call it through a clear API.
3
Connect to your systems
Through their APIs, webhooks or events. We respect existing permissions and write back only through validated operations.
4
Put it where people work
A button in the CRM, a sidebar in the helpdesk, a field that fills itself — not a separate AI app nobody opens.
5
Measure
Acceptance rate of suggestions, time saved per task, error rates and cost per call, visible on a dashboard.

Frequently asked questions

ServiceAI agentsAI agent development by Nythrex: agents that read, decide and act in your CRM, ERP and internal tools — with permissions, approvals, audit logs and cost limits.ServiceRAG developmentRAG development: AI assistants that answer from your documents and data with citations, permissions and measured accuracy — built in your cloud.GuideAI integration with BAS / 1CConnecting AI to BAS and 1C-based ERPs: integration options, document recognition, reconciliation help, natural-language reports and safe write-back.GuideDocument AI: extract data from anythingHow modern document AI works: OCR plus LLM extraction, business-rule validation, human review for exceptions and integration with your ERP or CRM.Free toolAI automation ROI calculatorCalculate hours freed, net monthly saving and payback period for an AI automation — using your own task volumes, costs and a conservative automation share.

Want a second opinion on your project?

Tell us what you’re building and where you’re stuck. We’ll reply within one business day with the most practical next step — even if that step isn’t us.

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